Refund and Returns Policy

Overview

Last updated: 03/05/2026

Returns

Because many of our products are made to order, we generally do not accept returns for items that have been worn, used, or ordered in the wrong size.


Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will work with you to resolve the issue.


Refunds

If a refund is approved, it will be issued to the original payment method used at checkout.

Need help?

Contact us at info@primallifestylecompany.com for questions related to refunds and returns.